Returns & Exchanges
At Smosh Store, we want you to love your gear; if you are not completely satisfied, you can return or exchange your items within 30 days of delivery. Please ensure all apparel is unworn, unwashed, and still has the original tags attached to be eligible for a refund.
Initiate Your Request
Visit our online return portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Follow the prompts to download and print your prepaid shipping label, which will be sent directly to your registered email address.
Package Your Items
Securely place the items in their original packaging or a sturdy mailer, ensuring the new shipping label is clearly visible on the outside.
Drop Off and Track
Take your package to the nearest authorized carrier location and keep your tracking receipt until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing